MPIC Holdings Ltd. respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how MPIC Holdings Ltd., operating through MaxPicton.com and the AI for Business training program, collects, uses, stores, and discloses personal information.
In this policy, "MPIC," "we," "us," and "our" refer to MPIC Holdings Ltd. "You" refers to website visitors, prospective customers, workshop participants, company representatives, and anyone who communicates with us.
1. Our Privacy Commitment
We collect only the personal information reasonably necessary to operate our business, provide our training programs and services, communicate with customers, and meet our legal obligations.
We do not sell or rent personal information.
We are responsible for personal information under our control and have designated a Privacy Officer to oversee our privacy practices.
2. Personal Information We Collect
The information we collect depends on how you interact with us.
Contact Information
We may collect:
- Your name
- Email address
- Telephone number
- Company name
- Job title or role
- Mailing or business address
Registration and Transaction Information
When you register for a workshop, purchase seats, request a private company workshop, or otherwise engage our services, we may collect:
- The program or service selected
- Number of participants
- Participant names and contact information
- Workshop dates and attendance information
- Billing address
- Payment status
- Invoice and transaction records
- Discount, coupon, or referral information
Payments may be processed by a third-party payment processor. We do not intend to store complete credit card numbers or payment-security codes on our own systems.
Workshop and Business Information
To tailor the training experience, we may ask you to provide information about:
- Your business
- Your goals or challenges
- A project, bottleneck, or problem you want to work on
- The tools, systems, and workflows you currently use
- Documents or business information you choose to use during the workshop
- Your level of experience with artificial intelligence tools
You control what information you bring into the workshop.
Please do not provide highly sensitive, confidential, or regulated personal information unless it is genuinely necessary, you have the authority to use it, and appropriate safeguards have been agreed upon in advance.
Communications
We may retain information contained in contact forms, emails, telephone calls, support requests, survey responses, testimonials, feedback, and meeting or scheduling requests.
Website and Technical Information
When you visit our website, we or our service providers may automatically collect:
- IP address
- Browser and device type
- Operating system
- Referring website
- Pages viewed
- Dates and times of visits
- Approximate geographic region
- Interaction and conversion information
- Cookie and analytics identifiers
Photos, Video, and Testimonials
We may request permission to use photographs, video, testimonials, or feedback for educational, promotional, or marketing purposes. Where consent is required, these materials will only be used with your permission. You may decline without affecting your ability to participate in the workshop.
3. How We Use Personal Information
We may use personal information to:
- Respond to inquiries
- Process registrations and payments
- Deliver public workshops and private company training
- Communicate workshop dates, locations, requirements, and updates
- Provide participant support
- Tailor workshop examples and exercises
- Prepare invoices, receipts, and accounting records
- Administer satisfaction guarantees, transfers, cancellations, and refunds
- Improve our website, course materials, and services
- Understand how visitors use our website
- Prevent fraud, misuse, security incidents, or unlawful activity
- Maintain business and legal records
- Send marketing communications where consent has been provided or where otherwise permitted by law
- Comply with legal, regulatory, tax, accounting, and contractual obligations
We will not use personal information for a materially different purpose without obtaining additional consent where required.
4. Consent
We collect, use, and disclose personal information with your consent, except where the law permits or requires otherwise.
Consent may be provided when you:
- Complete a form
- Register for a workshop
- Purchase a product or service
- Subscribe to communications
- Provide information during a call or meeting
- Submit documents or business information
- Participate in a survey
- Approve a testimonial, photograph, or recording
You may withdraw consent at any time, subject to legal, contractual, and operational limitations. Withdrawing consent may affect our ability to provide certain services.
5. Workshop Materials and Third-Party AI Tools
AI for Business is a hands-on training program that may involve third-party artificial intelligence, productivity, communication, payment, scheduling, and cloud-based tools. Examples may include AI platforms, document-processing services, email or calendar integrations, website tools, analytics platforms, and payment processors.
When you choose to upload, enter, connect, or submit information directly to a third-party service, that information may be processed according to the third party's own privacy policy, terms, data-retention settings, and security practices. MPIC does not control the privacy practices of independent third-party platforms.
Workshop participants are responsible for:
- Reviewing the privacy and data settings of tools they use
- Ensuring they have authority to use any personal or confidential information they provide
- Removing or redacting unnecessary personal information
- Avoiding the submission of sensitive customer, employee, health, financial, legal, or identification information unless appropriate safeguards are in place
We may provide general guidance on safer AI use, but this does not replace your own legal, privacy, security, or information-governance obligations.
6. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, measure traffic and engagement, understand which advertisements or referral sources lead visitors to the website, improve website performance, and support marketing and conversion reporting.
Some cookies are necessary for the website to function. Others may be used for analytics or advertising. You may restrict or delete cookies using your browser settings. Certain website functions may not work properly if cookies are disabled. Where required, we will request consent before using non-essential cookies.
7. Marketing Communications
We may send emails about workshops, services, events, resources, and related business offerings where you have provided consent, we have an existing business relationship, or the communication is otherwise permitted by law.
Marketing emails will identify the sender and include an unsubscribe mechanism. You may unsubscribe at any time by using the link in the message or contacting us directly.
Unsubscribing from marketing messages will not prevent us from sending necessary transactional communications, such as registration confirmations, payment receipts, workshop updates, or support responses.
8. When We Share Personal Information
We may share personal information with service providers that assist us with:
- Website hosting
- Registration forms
- Payment processing
- Email delivery
- Customer relationship management
- Scheduling
- Analytics
- Advertising
- Document storage
- Accounting
- Legal services
- Course delivery
- Technical support
These providers may only use personal information for the services they provide to us, subject to their agreements and legal obligations.
We may also disclose personal information with your consent, where required by law, court order, or lawful government request, to investigate fraud or security incidents, to protect our legal rights or the safety of our participants, or in connection with a proposed sale, merger, or restructuring of the business.
9. Processing Outside British Columbia or Canada
Some service providers may store or process personal information outside British Columbia or outside Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, or government authorities in accordance with local law.
We take reasonable steps to select reputable service providers and use appropriate contractual, administrative, and technical safeguards.
10. Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, deliver services and support, maintain accurate business records, resolve disputes, and meet tax, accounting, legal, and regulatory requirements.
When personal information is no longer required, we will securely delete, destroy, or anonymize it.
11. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, improper use, disclosure, modification, and destruction. Safeguards may include access controls, passwords, secure service providers, limited employee or contractor access, encrypted connections, and secure record disposal.
No internet transmission, software platform, or storage system can be guaranteed to be completely secure.
12. Access and Correction
You may request access to personal information we hold about you. You may also request that inaccurate or incomplete information be corrected. We may need to verify your identity before responding.
In limited circumstances, access may be restricted where permitted or required by law, including where disclosure would reveal confidential commercial information, information about another person, legally privileged information, or information connected to an investigation.
To make an access or correction request, contact our Privacy Officer using the information below.
13. Privacy Complaints
If you have a concern about how we have handled your personal information, please contact our Privacy Officer. We will review and respond to privacy concerns in a reasonable manner.
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia. Where federal privacy law applies, you may also contact the Office of the Privacy Commissioner of Canada.
14. Children
Our website and training services are intended for adults and business professionals. We do not knowingly collect personal information from children under the age of 18 without appropriate consent. If you believe a minor has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.
15. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the content, security, or privacy practices of third parties. You should review their privacy policies before providing personal information.
16. Changes to This Policy
We may update this Privacy Policy to reflect changes to our business, services, technology, or legal obligations. The updated policy will be posted on our website with a revised "Last updated" date. Where changes are material, we may provide additional notice.
17. Contact Us
Questions, access requests, correction requests, consent withdrawals, and complaints may be directed to: