Terms of Service | The AI Employee

1. Agreement to Terms

These Terms of Service ("Terms") are a binding agreement between you and MPIC Holdings Ltd. ("MPIC", "we", "us", or "our"), a corporation incorporated in British Columbia, Canada (Business Number 758668313). These Terms govern your use of our website, registration for The AI Employee program, and any related services we provide.

By registering for the program, using our website, or otherwise engaging with our services, you agree to these Terms. If you do not agree, please do not use our services.

2. The Program

The AI Employee is a four-week in-person training program designed to teach trades businesses and their teams how to onboard AI into their workflows. The program includes four weekly 90-minute sessions held in Penticton, British Columbia, Canada.

We reserve the right to modify session content, format, or delivery as needed to improve the program or respond to circumstances beyond our control. We will notify registered participants of any material changes as soon as reasonably possible.

3. Registration and Payment

Registration

To participate, you must register through our website and provide accurate, current information. Registration is confirmed only once payment is received and you receive a confirmation email.

Payment

Payment is processed through Stripe, our secure third-party payment provider. By registering, you authorize us to charge the full program fee to your chosen payment method.

All prices are listed in Canadian dollars (CAD) unless otherwise stated. Applicable taxes will be added where required by law.

Pricing tiers

  • Individual Seat — single person registration
  • Team Pack — three seats for a single company
  • Company Workshop — private session customized to your team

Early-bird discounts may be offered at our discretion and are limited in quantity. Once early-bird spots are filled, standard pricing applies.

4. Refund and Cancellation Policy

Our refund rules

Full refunds are available up to 48 hours before your first scheduled session.

No refunds will be issued within 48 hours of the first session, once the program has started, or for missed sessions.

To request a refund within the allowed window, email us at [email protected] with your full name, registration details, and reason for cancellation. Approved refunds will be processed to the original payment method within 10 business days.

Transfers between cohorts

If you cannot attend the cohort you registered for, you may request to transfer to a future cohort (subject to availability) by emailing us at least 48 hours before your first session. Transfers are subject to approval at our discretion.

Program cancellation by MPIC

If we must cancel a cohort for any reason, you will receive either a full refund or the option to transfer to a future cohort — your choice.

5. Participant Responsibilities

To get the most out of the program, you agree to:

  • Attend sessions on time and in person (unless otherwise arranged)
  • Bring a laptop or tablet capable of accessing web-based AI tools
  • Engage respectfully with instructors, facilitators, and other participants
  • Provide accurate information during registration and throughout the program

We reserve the right to remove participants whose behaviour is disruptive, harassing, or otherwise inconsistent with a professional learning environment. No refund will be issued in such cases.

6. Missed Sessions

If you miss a session, we will provide you with a recording where available so you can catch up before the next session. Missed sessions are not grounds for a refund or credit.

7. Intellectual Property

All program materials — including slide decks, worksheets, recordings, frameworks, Custom GPTs, documentation, written content, and playbooks — are the intellectual property of MPIC Holdings Ltd. and are protected by copyright and related laws.

You are granted a limited, non-exclusive, non-transferable licence to use these materials for your own business and internal purposes. You may not:

  • Resell, republish, or redistribute our materials
  • Use our materials to create a competing training program
  • Share access credentials, recordings, or private materials with non-participants
  • Remove or alter any copyright or attribution notices

8. Confidentiality

During the program, participants may share confidential business information with each other. You agree to keep information shared by other participants confidential and to use it only for the purposes of the program. Do not disclose it outside the cohort without express permission from the person who shared it.

9. Disclaimers

The program provides education and training on AI tools and workflows. We make no guarantees about specific business outcomes, revenue increases, time savings, or results you will achieve. Outcomes depend on many factors including your industry, team, implementation effort, and external conditions outside our control.

All content is provided "as is" and "as available". To the maximum extent permitted by law, MPIC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

The program does not constitute legal, financial, tax, or professional advice. Consult qualified professionals for advice specific to your situation.

10. Limitation of Liability

To the maximum extent permitted by applicable Canadian law, MPIC Holdings Ltd., its directors, employees, and instructors will not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or business opportunities — arising out of your use of our website, program, or services.

Our total liability to you for any claim arising out of or related to these Terms or the program will not exceed the amount you paid us for the program in the 12 months preceding the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable Canadian law.

11. Use of Third-Party Tools

The program references and uses third-party AI tools (such as ChatGPT, Gemini, Claude, and others). We are not affiliated with, endorsed by, or responsible for these third-party providers or their services. Your use of these tools is governed by their own terms and privacy policies. You are responsible for maintaining any required subscriptions to use them.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand how we handle your personal information.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated to registered participants by email or website notice. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any dispute arising out of or in connection with these Terms will be resolved exclusively in the courts of British Columbia, and you consent to the personal jurisdiction of those courts.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other policies we expressly incorporate, constitute the entire agreement between you and MPIC Holdings Ltd. regarding the program and supersede all prior communications and agreements.

17. Communications and Messaging Consent

By registering for our program or submitting your information through our website, you consent to receive communications from MPIC Holdings Ltd., including via email and SMS (text messages), related to your registration, program updates, reminders, and promotional offers.

Message frequency may vary depending on your interaction with us, but you can generally expect between 1–4 messages per week.

You can opt out of receiving SMS messages at any time by replying “STOP” to any message. You may continue to receive non-promotional, service-related communications where permitted by law.

Message and data rates may apply depending on your mobile carrier and plan.

We do not share or sell your contact information to third parties for their marketing purposes. For more details on how we handle your data, please review our Privacy Policy.

Contact Us

Questions about these Terms? Get in touch:

MPIC Holdings Ltd.
101-1845 Camrose St
Penticton, BC V2A 6T3
Canada

Business Number: 758668313

Email: [email protected]