Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and MPIC Holdings Ltd. ("MPIC," "we," "us," or "our"), a corporation incorporated in British Columbia, Canada, Business Number 758668313.

These Terms govern:

• Your use of our website
• Registration for the AI for Business workshop
• Participation in public cohorts and private company workshops
• Any related materials, support, or services we provide

By purchasing a registration, accepting these Terms during checkout, or using our services, you agree to be bound by these Terms.

If you are registering on behalf of a company or another participant, you confirm that you have authority to do so and to provide the registration information submitted.

Nothing in these Terms limits any consumer right that cannot legally be waived.

1. Business Information

2. The Workshop

Public Workshop

AI for Business is an in-person, hands-on business training workshop delivered in Penticton, British Columbia.

A standard public cohort includes:

• Two in-person sessions
• Approximately three hours per session
• A maximum of eight participants
• Live demonstrations using Claude and related business tools
• Participant exercises using their own business information
• A take-home reference guide
• Thirty days of reasonable follow-up support after the second session

The exact dates, times, location, price, taxes, and other cohort-specific details will be shown during registration and included in your confirmation email.

Training Format

The workshop demonstrates how Max Picton uses Claude across business strategy, document analysis, communication, financial analysis, marketing, planning, and other information-based work.

A fictional demonstration company, Ridgeline Construction, may be used to show how one business idea develops into multiple outputs across the two sessions.

The Ridgeline demonstration illustrates the range of work the system can produce. Participants will apply the same methods to their own businesses, but are not guaranteed to personally complete every artifact or workflow shown in the demonstration.

Private Company Workshops

Private Company Workshops may differ in length, format, participant count, location, content, price, and support.

The specific proposal, order form, or written agreement for a Private Company Workshop will govern those commercial details. If there is a conflict between that written agreement and these Terms, the written agreement will control for the conflicting provision.

The public-workshop Session One satisfaction guarantee does not apply to a Private Company Workshop unless expressly included in its written proposal.

Program Changes

We may make reasonable changes to examples, exercises, tools, session order, or instructional content to:

• Improve the training
• Reflect changes to third-party software
• Adapt to the businesses represented in the room
• Address technical problems
• Respond to circumstances outside our reasonable control

We will not materially reduce the overall workshop without offering a reasonable alternative, transfer, credit, or refund where appropriate.

3. Registration, Contract Details, and Payment

Registration

To register, you must provide accurate and current information.

Registration is confirmed only when:

1. Payment has been successfully processed, and
2. You receive a confirmation email from us.

Your confirmation email should identify:

• The purchaser and participant, where applicable
• The registration date
• The selected workshop or cohort
• The session dates and times
• The workshop location
• The service start date and completion date
• The registration type
• The purchase price
• Applicable taxes and other charges
• The total amount paid
• Any promotional or early-bird conditions
• The applicable cancellation and refund policy

The confirmation email, these Terms, and any cohort-specific information incorporated into the confirmation together form the registration agreement.

Payment

Payments are processed through Stripe or another secure third-party payment provider.

By submitting payment, you authorize the payment provider and MPIC to charge the total displayed amount to your selected payment method.

All prices are in Canadian dollars unless expressly stated otherwise.

Applicable taxes will be disclosed and added where required by law.

Registration Options

• Individual Seat: One participant
• Team Pack: Three participants from one company
• Private Company Workshop: A private training engagement for one organization

Promotional Pricing

We may offer early-bird pricing or other promotions. The registration page or checkout will state the discounted price, regular price, eligibility requirements, any applicable deadline or quantity limit, and any other material conditions. Promotional pricing is not guaranteed to remain available.

4. Refunds, Cancellations, and Transfers

Cancellation Seven or More Days Before the Workshop

You may cancel your public-workshop registration for a full refund by contacting us at least seven calendar days before the first scheduled session.

Cancellation Within Seven Days

If you cancel less than seven days before the first session, the registration fee is normally non-refundable. At our discretion and subject to availability, we may allow you to transfer the registration once to a future cohort. A transfer request must be made before the first session begins.

Session One Satisfaction Guarantee

Public-workshop registrations include a Session One satisfaction guarantee. By the end of the first session, you will have had the opportunity to use Claude on real work connected to your business. If you do not believe the workshop will help you use AI practically in your business, you must tell Max before leaving the first session. We will then refund the applicable registration amount. No detailed explanation or written form is required. The guarantee expires when you leave the first session without requesting a refund.

Team Pack Refunds

• The purchaser may request a refund for the entire Team Pack before the participants leave the first session, or
• A refund for an individual participant may be calculated as one-third of the amount actually paid for the Team Pack

The guarantee does not apply to a participant who did not attend the first session.

After Session One

Except for the Session One satisfaction guarantee, statutory rights, or a cancellation by MPIC, no refunds are available after the first session has ended.

Missed Sessions and No-Shows

Failure to attend a scheduled session does not create a right to a refund, credit, replacement session, or recording. Because the workshop is live and interactive, recordings may not be available. We may provide supplementary information or reasonable catch-up guidance at our discretion, but this is not guaranteed.

How to Request a Refund or Transfer

Email: [email protected]

Include your full name, your company (if applicable), the cohort or workshop date, and whether you are requesting a refund or transfer.

Contractual refunds approved under this policy will normally be returned to the original payment method within 10 business days. Any refund required by law will be processed within the legally required period.

Cancellation or Material Rescheduling by MPIC

If MPIC cancels a public cohort, you may choose a full refund or a transfer to another available cohort. If we materially change the dates or location and you cannot reasonably attend, we will offer a transfer, credit, or refund. We are not responsible for travel, accommodation, lost income, or other incidental costs associated with a cancellation or rescheduling.

Statutory Rights

Nothing in this section limits any cancellation, refund, or other right available under applicable law.

5. Participant Requirements and Responsibilities

To participate effectively, you agree to:

• Attend on time and in person unless another arrangement is confirmed
• Bring a charged laptop capable of using current web-based tools
• Bring headphones with a working microphone
• Maintain any required third-party accounts or subscriptions
• Follow reasonable setup instructions
• Participate respectfully and professionally
• Protect your passwords and account credentials
• Review AI-generated work before relying on, sending, publishing, or implementing it
• Use only documents and information you have the right to access and process
• Follow applicable laws and professional obligations

You remain responsible for all decisions made using information, analysis, drafts, or other outputs created during or after the workshop.

6. Professional Conduct

Participants must treat instructors, staff, venue personnel, and other participants respectfully. We may remove a participant for conduct that is disruptive, harassing, threatening, discriminatory, unsafe, unlawful, or seriously inconsistent with a professional learning environment. A participant removed for serious misconduct is not entitled to a refund. We will act reasonably when applying this provision.

7. Accounts, Devices, and Connectors

Certain demonstrations may involve Claude, Wispr Flow, Gmail, Google Calendar, file uploads, AI connectors, browser-based tools, or other third-party software. You control whether you connect personal or business accounts. Connecting email, calendar, or other services is optional unless expressly stated before registration.

You are responsible for reviewing account permissions, protecting credentials, disconnecting tools when no longer wanted, understanding the privacy and security settings of third-party services, and confirming that you have authority to process any personal, confidential, employee, client, or company information used. MPIC does not require access to your passwords.

8. Third-Party Services

Third-party products and platforms are operated independently of MPIC. We do not control and are not responsible for their availability, accuracy, security, pricing, data practices, feature changes, account restrictions, service interruptions, or terms. Your use of a third-party service is governed by that provider's own terms, policies, and fees.

You are responsible for maintaining any paid subscription required to repeat a workflow after the workshop. The primary tool used in the public workshop is currently Claude. We may substitute or adapt a demonstration if a feature becomes unavailable or materially changes. We may occasionally provide a referral link for a third-party service; any material referral benefit will be disclosed where appropriate.

9. AI Outputs and Professional Review

Artificial intelligence can produce output that is incomplete, inaccurate, outdated, misleading, or unsuitable for a particular purpose. You must independently review and verify AI-generated financial analysis, pricing recommendations, estimates, quotes, proposals, contracts, tender responses, marketing claims, technical information, customer communications, code, business recommendations, and any other material output.

Do not rely on an AI output as a substitute for qualified professional judgment. The workshop does not provide legal, accounting, tax, engineering, safety, medical, investment, or other regulated professional advice. Consult an appropriately qualified professional when required.

10. No Guarantee of Results

The workshop provides education, demonstrations, guided exercises, and practical implementation support. We do not guarantee revenue increases, cost reductions, specific time savings, new customers, recovered leads, successful bids, completed automations, particular business outcomes, that every participant will complete every demonstrated artifact, or that any tool or workflow will remain available indefinitely.

Results depend on your business, information, judgment, participation, technical setup, implementation effort, and external conditions. Testimonials and examples describe individual experiences and are not guarantees that another participant will obtain the same result.

11. Intellectual Property

MPIC Materials

Unless otherwise stated, MPIC owns or licenses the workshop materials, including slide decks, guides, worksheets, frameworks, prompt structures, demonstration files, templates, course recordings (if any), Ridgeline Construction materials, written content, playbooks, saved workflow examples, and skills or instructional resources.

You receive a limited, non-exclusive, non-transferable licence to use supplied materials within your own business for internal purposes. You may not resell or sublicense the materials, publish or publicly distribute them, share private course materials with non-participants, upload the complete materials to a public repository, use them to operate a competing training program, remove copyright or attribution notices, or record, reproduce, or distribute the workshop without written permission.

Participant Materials

You retain ownership of the business documents, photographs, data, and original information you bring to the workshop. Subject to the terms of the applicable AI provider and any third-party rights, you may use the outputs generated from your own business information for your own lawful purposes. Nothing in these Terms transfers ownership of your confidential business information to MPIC.

12. Confidentiality

Participants may choose to discuss business problems, workflows, documents, or other non-public information during the workshop. You agree not to disclose another participant's confidential information outside the cohort without that participant's permission.

You should only share information you are comfortable discussing in a group environment. You are not required to display private financials, inbox contents, customer information, or confidential documents to the room. You may instead use rough figures, anonymized information, simplified examples, fictionalized information, or a different business document.

Although participants agree to confidentiality, MPIC cannot guarantee that every participant will comply. Do not share information that would create unacceptable risk if disclosed.

13. Privacy

Our collection, use, retention, and disclosure of personal information are governed by our Privacy Policy, which is incorporated into these Terms. You control the business information entered into third-party AI services during the workshop. Information entered into Claude, Wispr Flow, Google, or another platform is also subject to that provider's privacy policy and settings. Do not upload third-party personal or confidential information unless you have authority and an appropriate lawful basis to do so.

Questions about MPIC's privacy practices may be sent to: [email protected]

14. Photography, Video, and Testimonials

MPIC will not use your name, image, voice, company identity, testimonial, or identifiable workshop footage for marketing without separate permission. Any photography, video release, testimonial approval, or case-study consent will be requested separately. Declining marketing consent will not affect your ability to participate in the workshop. Participants may not record other participants or their screens without permission.

15. Thirty Days of Follow-Up Support

Where included with a registration, follow-up support begins after the second public-workshop session and continues for 30 calendar days. Support is intended for reasonable questions related to repeating a demonstrated workflow, troubleshooting a setup issue, improving an output, or applying the workshop method to a new business task.

Support does not include unlimited consulting, done-for-you implementation, custom software development, building complete automations, emergency support, or professional legal, accounting, tax, engineering, or technical services. We will make reasonable efforts to respond promptly, but no specific response time is guaranteed unless agreed separately.

16. Limitation of Liability

To the maximum extent permitted by applicable law, MPIC Holdings Ltd. and its directors, employees, contractors, instructors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, business opportunities, customers, reputation, or goodwill.

Our total aggregate liability arising from or connected with the workshop, website, materials, or related services will not exceed the amount paid by you to MPIC for the registration or service giving rise to the claim.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, any liability that cannot lawfully be excluded or limited, or any non-waivable consumer right.

17. Communications

Service Communications

By registering, you authorize MPIC to send communications reasonably necessary to deliver the workshop, including payment and registration confirmations, account and setup instructions, session reminders, venue or schedule updates, follow-up materials, responses to support requests, and important changes affecting your registration.

Promotional Communications

Promotional emails or text messages will only be sent where we have consent or another lawful basis to do so. Where express consent is requested, it will be separate from acceptance of these Terms and will not be preselected. You may unsubscribe from promotional email using the link in the message, or opt out of promotional SMS by replying STOP. Opting out will not prevent necessary service-related messages. We do not sell your contact information to third parties for their marketing purposes.

18. Website Use

You may use our website only for lawful purposes. You may not attempt to gain unauthorized access, interfere with website operation, introduce malicious code, scrape or reproduce protected content at scale, misrepresent your identity, or use the website to violate another person's rights. We may restrict access where reasonably necessary to protect the website, our business, or other users.

19. Changes to These Terms

We may revise these Terms for future website use, registrations, or services. The version accepted when you register will generally govern that registration. We will not materially reduce your purchased rights or materially change the commercial terms of an existing registration without your agreement, except where required by law or reasonably necessary to address circumstances beyond our control. Material changes affecting a registered cohort will be communicated by email or another reasonable method.

20. Governing Law and Jurisdiction

These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable in British Columbia. Subject to any non-waivable right to bring a claim elsewhere, disputes relating to these Terms or our services will be resolved in the courts of British Columbia.

21. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions will remain in effect. The affected provision will be interpreted or limited only to the extent necessary to make it enforceable where legally possible.

22. Entire Agreement and Order of Priority

These Terms, our Privacy Policy, your checkout information, your confirmation email, and any written Private Company Workshop proposal constitute the agreement between you and MPIC regarding the applicable service. They replace prior discussions or representations about that service, except for rights or promises that cannot legally be excluded.

If documents conflict, the order of priority is:

1. A signed Private Company Workshop proposal or agreement
2. The cohort-specific checkout and confirmation details
3. These Terms
4. The Privacy Policy

A more favourable non-waivable consumer right will prevail over any conflicting provision.

23. Contact

Questions, cancellation notices, refund requests, transfer requests, or legal notices may be sent to: